Privacy Policy
Last updated: December 15, 2024
Your Privacy Matters to Us
At Kauri, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make purchases from our store.
By using Kauri, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Delivery addresses for orders
- Payment information (processed securely through third parties)
- Account credentials (encrypted and securely stored)
Order Information
- Products purchased and quantities
- Order history and status
- Payment preferences
- Shipping and billing information
Technical Information
- IP address and device information
- Browser type and version
- Cookies and similar tracking technologies
- Pages visited and time spent on our site
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve our website and services
- Send transactional emails (order confirmations, shipping updates)
- Personalize your shopping experience
- Communicate important updates about your account
- Ensure security and prevent fraud
- Comply with legal obligations
Data Protection
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for all data transmissions
- Secure password storage using industry-standard hashing
- Limited access to personal data for authorized personnel only
- Regular security audits and updates
- Compliance with GDPR and data protection regulations
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Third-Party Services
We use trusted third-party services to operate our website:
- Supabase - Database and authentication services
- Zikopay - Payment processing (MobileMoney, Orange Money)
- Google Analytics - Website analytics and performance
- Email Service Providers - Transactional emails
These services have their own privacy policies and data handling practices. We are not responsible for their privacy practices.
Your Rights
You have the right to:
- Access and view your personal information
- Update or correct inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data
- Object to certain processing activities
To exercise these rights, please contact us at privacy@kauriapp.com
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@kauriapp.com
Phone: +237 123 456 789
Address: Yaoundé, Cameroon